Our privacy promise

Who we are

Nbryo Pty Ltd (ABN 76 640 947 075) (“Nbryo”) complies with the Australian Privacy Principles (APPs) as contained in the Privacy Act 1988 (Cth). Our website address is: http://www.nbryo.com.

“Personal information” is information or an opinion about an identified individual, or about an individual who is reasonably identifiable.

This Privacy Policy details how we manage personal information about you.

What personal information we collect and hold

 We collect and hold a range of personal information in connection with carrying out our business and functions. The kinds of personal information that we collect and hold about you will depend upon the nature of our relationship with you.

We typically collect and hold the following kinds of personal information about individuals who are our clients or prospective employees:

• name, job title, and contact details;
• communications between you and us;
• information contained in resumes;
• educational details, academic and other transcripts, employment history, skills and background checks; and
• references from past employers and referees.

We may also collect sensitive information contained within the sources set out above, such as membership of a political, professional or trade association or trade union.

The amount and type of information we collect from you when you use our website or contact us online will depend upon your use of the facilities and services available through our website or otherwise available online. However, the only personal information which we collect about you when you use our website or contact us online is what you tell us about yourself, such as when you complete an online contact us form or apply for employment on our website.

How we collect and hold personal information

We may collect personal information directly from you (for example, when you contact us, submit forms, or apply for employment), or from third parties such as referees, recruitment platforms, or publicly available sources where appropriate.

Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information from you in order for you to use our website and to apply for employment and related opportunities.

How we hold and store personal information

Your personal information is primarily stored by electronic means.

All information will be stored in Australia, QLD by UpSun. Please visit the UpSun site at https://upsun.com/trust-center/ to learn more about how they collect and use this information.

Destruction and de-identification

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Typical retention periods include:

When personal information is no longer required, we take reasonable steps to:

• securely destroy the information; or
• de-identify it where appropriate.

Requests for access and correction

 You may request access to or correction of the personal information we hold about you by contacting us at [email protected].

We will respond to such requests within a reasonable period (generally within 30 days).

We may need to verify your identity before processing your request.

Automated Decision-Making

We may use automated systems, including data analytics or algorithmic tools, to assist in certain decision-making processes.

These systems may be used to:

• assess applications or eligibility (such as employment or engagement opportunities);
• support operational or risk-based assessments;
• improve our services and user experience.

How this may affect you

Where a decision is made solely or substantially by automated means, it may affect:

• your access to services or opportunities;
• outcomes relating to applications;
• prioritisation or eligibility decisions.

Your rights

You may:

• request information about how an automated decision was made;
• request human review of a decision, where appropriate;
• raise concerns using the contact details in this policy.

We take reasonable steps to ensure automated processes are fair, transparent and subject to appropriate oversight.

Complaints and concerns

We take privacy concerns seriously and are committed to resolving complaints promptly and fairly.

How to make a complaint
If you believe we have breached the Privacy Act 1988 (Cth) or mishandled your personal information, you may contact us using the details below:

• Email: [email protected]
• Phone: 07 3121 7875

Please provide sufficient detail about your complaint to enable us to investigate.

Our process

• We will acknowledge your complaint within 5 business days
• We aim to investigate and provide a response within 30 calendar days
• If additional time is required, we will notify you and keep you informed of progress

Outcome
We will provide you with a written response outlining:

• the outcome of our investigation; and
• any steps we will take to resolve the issue

Further escalation
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au

Contact

[email protected]

+61 7 3132 7875